Operations Manager

A leading transport company situated in Gauteng is urgently seeking the expertise of an experienced Operations Manager to join their team.


  • Reporting challenges and progress at daily management meetings.
  • Ensuring that daily SLA are met within agreed timeline.
  • Pro-actively plan and manage all operational costs included scheduled resources.
  • Build effective, value adding, transparent relationship with all service providers through regular communication and reporting.
  • Compiling SOP and providing training on team members.
  • Develop and execute functional operational plans that support business strategy and enable the distribution centre to meet budgets, goals, targets and due dates.
  • Implement and maintain all required systems, processes and procedures within the outbound section of the distribution centre.
  • Develop standard operating procedures for Production and Dispatch areas and monitor and enforce compliance.
  • Maximize the efficiency and productivity levels of the operation, ensure compliance with agreed standards, continuously seek to optimise processes and find value-add opportunities for the division.
  • Manage and report on service level agreements (including overseeing management information reports if relevant)
  • Build effective, value-adding, transparent relationships with all stakeholders (customers, suppliers and employees) through regular communication, reporting and personal interaction.
  • Ensure that distribution services meet quality standards and customer requirements, and that customer satisfaction levels meet agreed targets.
  • Ensure that all outbound items leave the distribution centre within agreed time frames and that all inbound items are packed away correctly and within agreed time frames.
  • Ensure that deliveries are on time as per agreed targets, improving processes where need be, and liaising with service providers to optimise processes.
  • Manage and report on the operational budget, managing costs to ensure that costs are in line with budget.
  • Overseeing process between dispatch team and in house couriers.
  • Monitoring of OSP billing monthly.
  • Financial planning, budgeting, forecasting, reporting and analysis of data.


  • Supply Chain & Logistics Diploma/Degree or Industrial Engineering Diploma/Degree – Advantage
  • Warehouse Management Systems experience – Essential
  • Minimum of 4 years’ experience in logistics environment

If you meet the above requirements and want to make a career-changing move, apply today by either filling in the online application form or by emailing your CV to manufacturing@hireresolve.za.com

Alternatively, you are also welcome to contact Rebecca at 021 180 0856 or Nehelene at 021 180 0869 or connect with them on LinkedIn.

Please note that correspondence will only be conducted with shortlisted candidates for this position.
Please consider your application unsuccessful if you do not hear from us within 3 days

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