Hire Resolve – Top Recruitment Agency
Ticking All Your Recruitment Needs
Ticking All Your Recruitment Needs
a leading South African value retailer, specializing in affordable fashion, footwear, and essentials for families, with a strong focus on children and women’s wear, is seeking a Business Analyst who will be a critical link between the business, Pepkor IT, and external vendors translating strategic objectives into optimal business processes and system functionality.
Responsibilities:
Requirements & Solution Design: Assess, define, and translate user change requests into commercially viable technical solutions within the strategic framework.
Stakeholder Management: Act as the primary interface between business units and IT suppliers to manage expectations and project delivery.
Process Engineering: Collaborate with Supply Chain Engineers to ensure system solutions (Pick & Pack) align with warehouse layouts and operational flows.
Support & Maintenance: Provide high-level support to internal users, managing incident resolution and liaising with developers to fix system issues.
Testing & QA: Coordinate and execute UAT (User Acceptance Testing) and quality assurance for the Website, PIM, and Pick & Pack apps.
Training & Documentation: Develop detailed system documentation and SOPs; conduct workshops to build a high-performing “Super User” culture.
Minimum Requirements:
Education: Degree or Diploma in Supply Chain, Logistics, Information Systems, or Business Analysis.
Experience: 5+ years as a Business Analyst, including 2+ years in Retail, Finance, or Consulting.
Technical Proficiency: Advanced MS Office (Excel, Word, PowerPoint) and MS Visio.
Methodologies: Solid understanding of BABOK (Business Analysis) and PMBOK (Project Management).
Preferred/Advantageous:
Professional affiliation with the IIBA or a recognized Project Management body.
Experience in Online Commerce and Supply Chain integration.
Proven track record in change management and large-scale technology implementations.
Benefits:
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to itcareers@hireresolve.za.com
