Hire Resolve – Top Recruitment Agency
Ticking All Your Recruitment Needs
Ticking All Your Recruitment Needs
A Sales Customer Service Administrator is required to support a dynamic sales team and National Sales Manager. The successful candidate will be responsible for sales administration, customer service coordination, reporting, and general office support within a fast-paced environment.
This role requires a highly organised, detail-oriented individual with strong analytical ability and advanced Excel skills.
Key Responsibilities
Sales Support & Reporting
• Support the Sales Manager with sales-related reporting and administrative tasks
• Prepare weekly and monthly sales reports and data summaries
• Assist with sales meetings, agendas, and follow-up actions
• Compile presentations, reports, and business documentation
Sales Administration
• Manage sales administration processes including quotes, samples, and order tracking
• Follow up on customer accounts, payments, and outstanding queries
• Maintain and update customer records and sales documentation
• Assist with sample invoicing and tracking
Customer Service & Coordination
• Respond to customer queries and route them appropriately
• Support customers and ensure efficient handling of requests
• Assist with customer communication and service coordination
Office Administration
• Provide general administrative support to the sales and customer service teams
• Assist with internal record keeping and office coordination
• Support workflow efficiency within the department
Requirements
• Matric / Grade 12 essential
• Strong Excel skills (advanced level – Pivot Tables, VLOOKUP)
• Previous experience in sales administration or customer service support
• Strong analytical and numerical ability
• High attention to detail and accuracy
• Strong organisational and communication skills
• Ability to work under pressure in a fast-paced environment
How to Apply:
