Hire Resolve – Top Recruitment Agency
Ticking All Your Recruitment Needs
Ticking All Your Recruitment Needs
An innovative, app-based insurance provider that offers highly affordable and flexible coverage—ranging from fully comprehensive car insurance to individual item (all-risk) insurance – is seeking a Lead Quality Assurance Manager who will lead, mature, and govern the Quality Assurance function by ensuring test delivery is effectively planned, tracked, and scaled.
Responsibilities:
Own QA delivery across all squads and streams, ensuring clear sprint and release plans.
Work through QA Leads to allocate work, manage capacity, and unblock execution.
Establish QA operating rhythms including daily triages, regression cycles, and release-readiness reviews.
Define and maintain the overall QA strategy, including a risk-based approach and “Definition of Done”.
Own the QA release readiness process, providing inputs for go/no-go decisions and sign-offs.
Standardize testing standards, documentation expectations, and defect severity rules across all products.
Line-manage QA Leads and support the broader QA function through 1:1s, coaching, and development plans.
Foster a culture of accountability and continuous improvement.
Drive hiring, onboarding, and capability development (skills matrices and training).
Provide weekly and release-based quality reporting to Engineering leadership.
Track and report on test progress, defect trends/aging, escaped defects, and top risks with mitigations.
Partner with Engineering Managers and Product owners to improve quality upstream (requirements, testability).
Champion improvements to QA environments, tooling, and test data.
Drive the execution of a practical automation roadmap (focusing on stability first, then coverage).
Minimum Requirements:
Education: Diploma or Degree in IT, Computer Science, Engineering (or equivalent practical experience). ISTQB Foundation/Advanced Test Manager is an advantage.
Experience: 3–5 years in QA with ownership of planning/delivery; 1–2 years in a formal or informal leadership role; experience coordinating manual and automation streams (Web & App-based, UX focus). Financial services or insurance experience is an advantage.
Key Skills: Mastery of Agile/SDLC, Jira, and test management tools (Xray/Zephyr/TestRail); strong delivery management (prioritization, dependency, and escalation); metrics-driven reporting.
Delivery Management: Expertise in cross-squad planning, capacity balancing, risk mitigation, and pragmatic, risk-based release decision-making.
Strategic Leadership: Ability to lead through others (QA Leads), standardizing defect severity rules, testing frameworks, and entry/exit quality gates.
Communication & Collaboration: Skill in translating complex QA technical statuses and defect trends into plain-language business impacts for stakeholders.
People Development: Proven capability in line-managing technical leads, performance coaching, and designing career paths or skills matrices.
Benefits:
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to itcareers@hireresolve.za.com
