Hire Resolve – Top Recruitment Agency
Ticking All Your Recruitment Needs
Ticking All Your Recruitment Needs
A large South African law firm that is recognized as a leader in property law and conveyancing is seeking a IT Training & Liaison Specialist who will bridge the gap between our technology stack and staff proficiency.
Responsibilities:
Training Delivery: Design and lead high-impact training (1-on-1, workshops, and webinars) covering the Microsoft Office suite and bespoke internal applications.
Needs Discovery: Partner with department heads to observe workflows, identify “pain points,” and spot opportunities for automation or software optimization.
IT Liaison: Serve as the primary feedback loop to the IT Department, translating departmental needs into technical requirements for updates or new tool acquisitions.
Content Creation: Develop and maintain a library of accessible “How-to” guides, FAQs, and training modules hosted on the company extranet.
Technical Onboarding: Standardize and lead the tech-onboarding process to ensure new hires are immediately proficient in our core software.
Minimum Requirements:
Software Mastery: Advanced proficiency in Microsoft Office and experience developing online/web-based training content.
Strategic Communication: The ability to simplify complex technical concepts for non-technical audiences.
Consultative Approach: Skilled at building rapport across departments to uncover efficiency gaps and manual “workarounds.”
Analytical Problem Solving: Capable of converting vague user feedback into clear, actionable recommendations for the IT team.
Agility: A fast learner who can quickly master and champion new applications as our tech stack evolves.
Benefits:
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to itcareers@hireresolve.za.com
