IT Support Technician Full Time

Hire Resolves client is looking for a IT Support Technician to join their team in Pretoria, Gauteng. This role is
responsible for maintaining and supporting internal IT infrastructure, ensuring smooth operation of networks, systems, and hardware. The ideal candidate will have a strong technical background and a problem-solving mindset to provide efficient and effective IT support to internal staff.

Responsibilities: 

• Provide technical support and troubleshooting for hardware, software, and network-related issues.
• Maintain and manage internal IT infrastructure, including servers, networks, and security systems.
• Install, configure, and update workstations, laptops, and other IT equipment.
• Assist in the deployment and management of IT policies and procedures.
• Support internal teams with software applications and technical queries.
• Collaborate with vendors and service providers for hardware/software procurement and maintenance.
• Maintain accurate documentation of IT assets, configurations, and support logs.
• Implementing & Support of MS Office products and Microsoft 365 incl. but not limited to MS Word, MS Excel, MS Outlook, MS PowerPoint
• Supporting the videoconferencing facility, projectors
• Installation and Support of Network & Local Printers
• Design and install well-functioning computer networks, connections and cabling.
• Inspect LAN infrastructure and fix minor or major problems/bugs.
• Install and maintain VoIP software.
• Test and configure software and maintain and repair hardware and peripheral devices.
• Organize and schedule installations and maintenance without deterring others from completing their own work.

Requirements: 

• National Senior Certificate
• ompleted relevant tertiary IT qualification – beneficial
• Completed A+ / N+
• 2-4 years of experience in IT support, network administration, or system maintenance.

Skills:

• All Windows related packages and programs
• Understanding switches, network cabling, patching, WIFI
• Understanding network printing
• Understanding ADSL lines, routers, and modems

If you would like to apply for this position, kindly forward your CV to Gaby Turner at gaby.turner@hireresolve.us. Alternatively, you may forward your CV to itcareers@hireresolve.za.com