Hire Resolve – Top Recruitment Agency
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Ticking All Your Recruitment Needs
A diversified financial services company in South Africa that provides a wide range of financial solutions, including wealth management, investment planning, stockbroking, and institutional employee benefits, is seeking an IT Governance & Services Officer who will be responsible for the strategic oversight, commercial management, and regulatory compliance of Information Technology.
Responsibilities:
Framework Management: Maintain and enforce the IT governance framework and internal policies.
Committee Leadership: Chair the IT Steering Committee and report performance, risk, and costs to Exco.
Audit & Risk: Ensure audit readiness, track risk remediation, and fulfill all regulatory IT obligations.
Reporting: Review monthly governance packs, including SLA performance, security posture, patch/vulnerability status, and change records.
Contract Oversight: Act as the designated Customer Controller and supervisor for all outsourced IT services.
Service Delivery: Enforce SLAs, conduct service reviews, and manage escalations with outsourced partners.
Operational Control: Own the BAU service catalogue and approve all project scopes, upgrades, and non-BAU work.
Lifecycle Management: Oversee transition planning, documentation completeness, and orderly exit handovers.
Financial Control: Own the IT budget, monitor spend vs. budget, and prevent unauthorized cost escalations.
Strategic Alignment: Translate business requirements into actionable IT initiatives and maintain the IT delivery roadmap.
Stakeholder Relations: Serve as the primary liaison between management, employees, and external service providers.
Minimum Requirements:
Required: Matric and a Bachelor’s degree in Business, Finance, Governance, or a related field.
Advantageous: Specialized qualifications in IT Governance (e.g., CGEIT, COBIT) or Risk Management.
Minimum: 8–10 years of experience in IT Governance or Vendor Management.
Sector: Experience within the Financial Services industry is highly preferred
Benefits:
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to itcareers@hireresolve.za.com
