Hire Resolve – Top Recruitment Agency
Ticking All Your Recruitment Needs
Ticking All Your Recruitment Needs
We are looking for a highly motivated, professional, and customer-focused Internal Sales Consultant to join our busy sales team. The successful candidate will be responsible for delivering an exceptional customer experience from initial enquiry through to order completion, while actively identifying, developing, and converting sales opportunities. This role requires a proactive, commercially minded individual who can build long-term customer relationships and understand complex client projects.
Experience: Proven experience in a sales, account management, customer service, or business development environment.
Skills: Strong face-to-face, telephone, and written communication skills; demonstrated ability to build customer relationships and convert opportunities into sales; good administrative ability and attention to detail.
Competencies: Comfortable working with quotations, pricing, measurements, and basic numerical calculations; computer literate and comfortable working with ERP/CRM/business systems; ability to manage multiple customers, quotations, and priorities simultaneously; professional command of written and spoken English.
Availability: Willingness to work required Saturday showroom shifts in accordance with operating requirements.
Advantageous Experience: Experience or established exposure within landscaping, hard landscaping, landscape architecture, architecture and design, paving and concrete products, building materials, construction, residential and commercial development, or pool and outdoor-living industries. Existing relationships with landscape architects, architects, designers, developers, and contractors will be a significant advantage.
Sales & Business Development: Manage and convert incoming sales enquiries across showroom, telephone, email, and website. Proactively engage with customers, understand project requirements, recommend suitable products, colours, and finishes, prepare accurate quotations, and drive consistent follow-ups to close orders.
Showroom Sales & Customer Service: Maintain an active and visible presence on the showroom floor, approach and assist customers professionally, and provide knowledgeable, practical, and honest advice.
Architects & Industry Professionals: Build professional relationships with landscape architects, architects, designers, contractors, and developers. Understand product specifications at the design and planning stage of a project.
Quotations, Orders & Sales Administration: Ensure product descriptions, pricing, delivery requirements, and site information are correct. Maintain accurate customer and order information within SAGE and company ERP systems. Work closely with production planning, dispatch, logistics, and accounts.
Customer & Account Management: Develop a thorough understanding of allocated customers and purchasing patterns, maintain regular contact with key/repeat clients, and build relationships beyond individual transactions.
If you meet the requirements and are ready for your next career move, please submit your updated CV.
Contact Hire Resolve for your next career-changing move.
Apply for this role today, contact Shaina Terblanche-Lloyd at Hire Resolve or on LinkedIn
Telephone: 021 551 8638 ext. 119
Email: manufacturing@hireresolve.za.com
Website: https://hireresolve.us
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
