Hire Resolve – Top Recruitment Agency
Ticking All Your Recruitment Needs
Ticking All Your Recruitment Needs
A well-established distribution company is seeking to appoint an experienced and hardworking Credit Facilitator to manage the full credit control function across assigned portfolios. The role focuses on field-level debt management involving Consultants, Managers, and Prospective Distributors, requiring a proactive and hands-on approach to collections, account monitoring, and stakeholder engagement.
Responsibilities
Full Credit Control Function
Manage the full credit lifecycle, including invoicing, follow-ups, reconciliations, and collections
Monitor accounts, resolve disputes, and maintain accurate audit trails
Identify high-risk accounts early and implement recovery plans in line with credit policy
Consultant & Manager Collections
Lead proactive recovery of debt from Consultants and Managers
Implement structured calling, messaging, and follow-up procedures
Coordinate with Distributors and Area Managers to align recovery actions
Acknowledgement of Debt (AOD) Management
Prepare, track, and monitor AODs to ensure compliance with agreed terms
Follow up consistently on defaulting accounts
Liaise with legal teams and credit bureaus where escalation is required
Training & Support
Provide money management and credit discipline training to Consultants and Managers as needed
Support Prospective Distributors during the mentorship phase to promote sound credit practices
Assist the CCS team in delivering training initiatives and awareness campaigns
Reporting & System Updates
Maintain accurate account histories, notes, and comment logs on the system
Prepare weekly and monthly credit control reports for management review
Team Collaboration & Leadership Support
Assist with training and mentoring of junior team members
Support departmental planning, escalation management, and coordination
Gradually assume team oversight and leadership responsibilities as capability is demonstrated
Requirements
Diploma in Credit Management, Accounting, or a related financial field
Minimum of 5 years’ experience in credit control, including at least 2 years in a senior or supervisory role
Proven experience in field collections, AOD management, and system-based account tracking
Fluent in English, with the ability to communicate in multiple African languages
Benefits
Contact Hire Resolve for your next career-changing move today
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future
