Technical Services Manager

An industry-leading company is currently looking for an experienced and talented technical services manager to join their team of professionals.

Key Requirements:

  • Bachelor’s Degree in Electrical or Mechanical Engineering
  • Knowledge and experience in the solar field is an asset
  • Product experience with Victron, SMA, Fronius, GoodWe, SolarMD and BYD is preferred
  • Minimum 3 years technical experience in the solar industry
  • Excellent written and verbal communication skills required
  • Excellent English skills, Afrikaans is an asset
  • Willingness to work in a fast-paced, customer facing environment
  • Ability to organize, prioritize and effectively multi-task daily and meet deadlines
  • Assertive, confident and clear communicator – via e-mail, phone and face-to-face
  • Proficient with desktop applications such as Windows & Office. ERP System Knowledge is an asset
  • Experience with PV Design Software such as PV Syst, PV Sol etc.. is an asset
  • Must have valid state driver’s license

Key Responsibilities:

  • Active technical and application support of sales staff in the preparation of sales offers in respect of technical and other aspects.
  • Technical consultation and support of customers in respect of the company’s PV products and systems in both – commercial and residential markets.
  • Preparation of quotations, follow up, product consulting and order confirmation to clients, mainly for technical services
  • Commencement of technical on-site and telephonic support as well as site visits for assessments or energy audits to prepare a PV design.
  • Gaining internal knowledge about new products or updates and changes. Internal processing and presentation in the company’s knowledgebase and training of colleagues
  • Analyses and Assessment of market and customer requirements for new products and solutions.
  • Support Department Manager when implementing new products and services.
  • Working close with the Department Manager for setting up and maintain technical presentations, product battle cards, warranty guidelines etc…
  • Commencement of regular technical product and system trainings with clients where new products are introduced or system configurations are shown.
  • Preparing PV designs in the company’s design software PV Manager. Commencement of internal an external trainings herein

If you meet the above requirements and want to make a career-changing move, apply today by either filling in the online application form or by emailing your CV to Engineers@hireresolve.za.com

Alternatively, you are welcome to contact or connect with either AshleighLauren, Cailin, Kyla or Kaylee at at 021 551 8638

Please note that correspondence will only be conducted with shortlisted candidates for this position.
Please consider your application unsuccessful if you do not hear from us within 3 days

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